FREQUENTLY ASKED QUESTIONS
Q: What button sizes do you offer?
A: We currently offer buttons in both 1" and 2.25" sizes. In the future we will be adding new sizes. If there is a size you would like to see us carry, please let us know.
Q: How many buttons designs can I use per order?
A: You can submit up to 5 button designs per order. Just let us know the quantity of each design. For example, if you ordered 100 buttons you could get 5 designs, 20 of each design.
Q: Do you have a template I can use for my button layout?
A: Sure do. Click here to download our template zip file. It contains templates for Illustrator and Photoshop.
Q: I don't have Photoshop or Illustrator. What should I do?
A: Visit Adobe and download a FREE 30 day trial version of either Photoshop or Illustrator, or have us design your button for a low fee.
Q: I have an idea for a button design, but I'm hopeless when it comes to computers. Can you help me?
A: Certainly. Send us an email with your button design idea, and we'll get back to you with a quote for designing it. The price is typically between $7.50-$15 depending on the design.
Q: How much is shipping?
A: Mad Cow Buttons covers the cost of shipping for all button orders. We ship orders via XpressPost to ensure fast and safe delivery of your buttons.
Q: What is your turnaround on button orders?
A: Buttons typically ship within 7-10 days business days. XpressPost can take 1-2 days on top of that.
Q: I need my buttons in less than 10 days. Can you do rush orders?
A: Chances are good that we can accomodate your rush order, but please contact us first to make sure. There is an additional fee based on how soon you require your buttons:
Next Day (24hrs) - 90% of total cost
2nd Day (48hrs) - 70% of total cost
3rd Day (72hrs) - 60% of total cost
4th Day (96hrs) - 50% of total cost
5th Day (120hrs) - 40% of total cost
6-9 Days - flat fee of $7.50
If you have any questions about what your rush order will cost please contact us and we will get the final price to you asap.
Q: What is your return policy?
A: If you are unsatisfied with your button order, then please return the buttons, at our expense, within 30 days for a full money-back guarantee.
Q: Can I link Mad Cow Buttons from my website?
We appreciate and welcome any link to our site. Please copy and paste the following code:
This will generate the following link:
Custom One Inch Buttons - Mad Cow Buttons provides custom one inch buttons and two inch buttons in Canada.
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